The difference between being a good listener versus a great listener is using your heart in addition to your eyes and mind while listening.Do you do this?~ If a friend tells you something is wrong, you immediately tend to give advice or criticism.~ If a friend tells you about something wonderful that has happened, you usually chip in with something similar that you have experienced.Rarely do we share joy or sympathise with pain. Rarely do we just let others speak.To improve your listening skills, practise with those closest to you.When family members or friends share their thoughts and feelings, curtail the urge to relate what you hear to one of your own experiences.

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