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Me = Onee; PM = Printer mechanic
After an hour of queue.
PM : What’s the problem?
Me : Error 5600, and the roll doesn’t move.
PM : Ok. Let me see!
A minute later, the printer didn’t work as I told him. Then, he disassembled it. I was intruding his work.
Me : Bro, I just bought the roll a month ago, but it didn’t work two weeks afterward. I still have the bill, it is exactly a month ago, so it’s still on warranty.
PM : Where is it?
Me : Here it is.
He seemed to be struggling a bit hard to fix it and make it work. Then, it worked and was the time to test for printing.
The colors except black didn’t appear at all. Easily he said…
PM : You must buy a new cartridge.
Me : What?? Are you kidding me?? …… Bro, I just bought the color cartridge two months ago. Please check again, maybe somewhere else is wrong.
He checked again cleaning the cartridge. Nevertheless, not a little color but black appeared.
PM : Yes, you must change the cartridge. The color doesn’t appear because the cartridge can’t arrest the ink anymore.
Me : What a non sense! I just bought this cartridge two months ago. How could it only have 2 months of life? Hello?? I’m not crazy to buy new again right now.
PM : Can you show me the bill for the color cartridge?
I was checking it in my bag, but…
Me : It was on a pay service day, and I lost it.
PM : So, we only have that clue. You should buy new.
Me : Hhh??? You don’t believe it? Ask that bro and that sis (I appointed two people who fixed my printer before). I spent these two months to come here THREE TIMES. Now, you ask me to buy the same type of cartridge because I don’t have the bill. WHAT DO YOU MEAN, BRO? Please just check again properly and FIX IT, so I can use it.
He disassembled the ink modification and turned it back to the original design. The two people whom I mentioned didn’t do any defense, they were just staring at me in silence and fixing other’s printer. While I was still talking, people around seemed concerning at my anger. :D
Me : I spent money as much as the price of the printer these two months. I WON'T GROPE IN MY POCKET anymore for this. I hope I can use it for at least 6 months. There’s still a bunch of inks for this printer. WHATEVER you do, please just make the print work.
PM : Well, it can print without ink modification. If you use ink modification, you must buy a new color cartridge. The old one can’t contain a lot of ink anymore.
Me : How can it be?
PM : Yeah, that’s it. It can print without ink modification, but you must change the cartridge for ink modification set.
Me : But I have just bought it for two months. If you ask me to buy black cartridge, it's logical. But the color cartridge, that's quite not logical.
PM : And where is the bill now?
Me : What?? I can’t believe it. How could you assume that it is the old one just because I don’t have the bill. Really something!
He did nothing and almost say “next” to another customer, he said…
PM: Yes, it is.
Me : I WILL NOT BUY. I want you to fix it until it works?
PM : It works without ink modification.
Me : OKAY, WHATEVER! Do it! SO, it can work.
PM : Ok. Just detach the ink modification!
Me : Ok. Then, how to fill the ink?
PM : Now, it’s a different question…. Put in the ink by injection on this. (He showed me how to do it).
Me : Ok, now it works?
He only nodded. Printing is okay. Black and color appeared so fine. After that, I, together with my friend packed it into the box, then said..
Me : Okay, then. Thanks!!
It happened 6 months ago and I couldn’t help but laugh when remembering it. What I want to ask is “Do you really feel my anger there?” I was trying so hard to make them feel it. Lol. Actually, I prepared many words and audacity to claim the printer breakage to the printer mechanic, but those were the words I spoke. :D After going away, I laughed with my friend asking “Did I look angry enough?” “Not really, but good job.” LOL… I was satisfied enough for this. The printer works well under my care. Last month, it printed more than 1500 pieces of paper for the project I got. I’m so thankful to God. :)
Thank you for reading and I would be glad to hear your comment about my measure on this event or your story related about this. :))
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