Hello, dear friends! I have a serious problem with MyEC and MyPage in progress about two weeks. Often I can't visit MyEC and MyPage. When I try to login MyEC, I see the "skeleton" of MyEC. There isn't any photos, pictures, the buttons doesn't work. Sometime, I login on my page, but can't do anything. What is it? The others sites work very good.

My browser writes: "No answer for along time". I know, this problem is actual also for Natasha Yankovskaya from my region. Help me, please!

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  • Excuse me, I forgot write the region: Kaliningrad region, Russia. Provider: North-West Telecom (www.nwtelecom.ru).
    Авангард - Санкт-Петербург
    Авангард - Санкт-Петербург
  • Hello, dear friends! Hello, Mr. Essberger!

    Thank for your attention to my problem. I send screenshots.

    2381120780?profile=original

    This photo was taken from my computer today.

     

    2381125223?profile=originalThis screen was taken from other computer at evening today.

    System: Windows XP Pro.

    Browser: Firefox.

    Other computer's system:

    Windows 7.

    Browser: Firefox.

    Other sites (goodreads, englishbaby, facebook, vkontakte) works very well.

    Thanks again.

     

     

     

     

  • What IS your browser?

    OS?

    Screenshot of problem?

    What region?

    What modem/router?

     

    Have you tried a different browser/computer?

    Have you tried isolating the problem to one computer/browser?

     

    Clear all caches in your browser.

    If you are using a modem/router, please reboot it. (Unplug, wait 20 seconds, plug in.)

  • Try Fixfox (Huohu) or another browser! Good luck!
  • I'm so sorry that you are having trouble Rosenmaiden. Is everything up-to-date on your computer? Can you please state your browser and operating system? Be sure to check in a different browser and, if possible, a different computer to make sure the problem is not on your end.
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